I don’t know why the chatbot can’t automatically pop up the Home page carousel, and there’s no response when clicking the Home button. Can you help me?
@akshay_bhat
I don’t know why the chatbot can’t automatically pop up the Home page carousel, and there’s no response when clicking the Home button. Can you help me?
“Sorry, it’s still not working. The current issue is that the ‘Carousel’ isn’t automatically displaying, while the text node is displaying normally. The specific situation is as shown in the following image.”
“I don’t understand how to give bot access. Are you asking if I need to provide the bot’s ID or name?”
Thanks
@Byron This seems like a bot config issue. Please raise a support ticket be sending email on support@yellow.ai. Team will review the bot flow, and update.